Planglow’s plant-based products have helped to increase the perceived value of the offering. Customer service, delivery times, product quality and understanding of our business and customers are all excellent.
Planglow were able to develop an API (coding that enables our programs to communicate with one another) to take our recipe and ingredients data from Fourth and turn this into product labelling. This minimises human interaction with the data taking any human margin for error out of the equation. So, from source to customer, our data flows are sleek, automated and void of human interference.
Our customers like that the products are compostable - they're a good fit with us and on trend. That's why the Natural products work so well - because they're sleek with minimal branding and have the right ethos for us. They've had an impact on our business because they have that organic feel which has helped to strengthen our brand and position.
LabelLogic Live is straightforward to use and the Planglow support team are helpful when I get in touch with questions. The software is intuitive, and it’s easy to create products, product lists, and bakery label templates. Above all, it gives us the flexibility to create new products or update product information at short notice.
The packaging offers an earthy, sophisticated look, while the deli paper comes in these exciting vibrant colours, our customers notice them too and we’ve been delighted with their comments. Planglow definitely has a good understanding of our business and customers however, it’s the quality of Planglow’s products that has been the most important thing for us and our brand.
Planglow were fundamental in the go live of Natasha’s Law for our client, their support and dedication demonstrated true partnership and intent in putting the client first. As a small SME I cannot express enough how agile, experienced and knowledgeable they are in their field.
Planglow's products support our brand really well - they've a quality finish which is really important for us and look very smart, so we're always confident in our purchases.
LabelLogic Live is really easy to use - and I know it’ll be correct. At the end of the day, it gives me peace of mind and that’s what this is really about.
The packaging was very professional looking and I think helped everything come together for us. Our account manager came to see us so we could show him the branding and explain how we wanted the packaging and labelling to work together. He came back with some ideas and we were able to take it from there. But it was the more personal touches that swung it really – just coming down and helping us out. And when we had an issue with delivery, he was there to get it sorted.
“LabelLogic Live has allowed us to get ahead on allergen labelling. It enables us to meet current laws and pre-empt what will be needed.”
Product quality has always been exceptional and we like the overarching creativity of Planglow in terms of new products and materials too. But ultimately it's about working with a company that gets us and is aligned with our own goals - one that is constantly evolving and where I feel like I'm being offered something better than the rest.
LabelLogic Live saves us an unbelievable amount of time. We use around 36,000 ingredients at Elior which encompasses 26 allergen attributes as well as reference intakes which, in turn, pull in around another ten pieces of data. It has streamlined the entire process delivering accurate, consistent labelling across the board.
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